Mobile Banking has made everyday banking simpler. Instead of visiting a branch for routine services, customers can use their smartphones to manage accounts, make payments, access card services and carry out several banking activities from almost anywhere. Canara Bank offers these services through the Canara ai1 Mobile Banking app, designed to bring a wide range of banking facilities together in one place.

What do you need to register for Canara Bank Mobile Banking?

Before starting the registration process, make sure you have the following ready:

• An Android smartphone running on Android 9.0 or above or an iPhone running on iOS 17.0 or above.
• A stable internet connection.
• Sufficient balance to send an SMS from the registered mobile number. Carrier charges may apply as per the network operator.
• Sufficient storage space to download and install the Canara ai1 Mobile Banking App.
• The mobile number registered with the bank should be available on the phone.

Having these requirements in place can help the registration process move smoothly.

How to complete Mobile Banking registration with Canara Bank?

Download the Canara ai1 Mobile Banking App: Visit Google Play Store or Apple App Store on your smartphone and search for Canara Bank ai1 Mobile Banking. Download and install the official app.

Once the installation is complete, open the app by tapping the Canara ai1 Mobile Banking icon. At welcome screen click on Get Started to accept Terms & Conditions and provide all necessary app permissions.

The next step is mobile number validation. If the smartphone has more than one SIM, select the SIM containing the Registered Mobile Number (RMN) linked to your bank account. An SMS will be initiated from the selected SIM to complete mobile number validation. Therefore, sufficient balance should be available to send the SMS.

After successful mobile number validation, an OTP will be sent to the registered mobile number (For iOS devices, User may be required to click on 'Send' button manually. For Android devices, the SMS is triggered silently and no action is required from User end). The OTP will be Auto Read and validated for Android devices. However, for iOS devices, user has to manually enter the OTP. Once the verification is complete, you will be redirected to create and confirm a 5-digit numeric passcode for logging into the app.

After setting the Passcode user has to create 6-digit MPIN which is required to authenticate transactions in Mobile Banking.

Now user will be asked to activate mobile banking by using Debit Card or Aadhar Face Authentication or Activation Code (For iOS devices, Aadhar Face Authentication option is not available).

After successful activation of Mobile Banking, user has the option to register UPI or skip and directly use Mobile Banking.

How to activate Mobile Banking?

Canara ai1 Mobile Banking provides different ways to activate an account. Customers can use their Debit card, Aadhaar or obtain an activation code at the nearest branch.

With Debit Card- (Active debit card is required for which PIN has been set)

1. Login to Mobile Banking Application.
2. Click on Activate Mobile Banking.
3. Click On Debit Card.
4. Enter the card details (16 Digit Debit Card Number, Expiry Date & ATM Pin).
5. Click on Submit.
6. Click on Account Number which user wants to activate.
7. Click on Next.

With Aadhar- (Same mobile number should be linked to Account and Aadhar)

1. Login to Mobile Banking Application
2. Click on Activate Mobile Banking
3. Click on Activation through Aadhar Number
4. Tick on the Check box to give consent and Proceed
5. Enter the last 4 digit of Aadhar Number
6. Click on Next
7. Enter the OTP received from Aadhar
8. OTP Validated. Click OK
9. Aadhar Face Authentication
10. Click on Proceed
11. Allow permission to use Camera
12. Read the advisory and tick the check box and Proceed
13. Face authentication
14. Select account/s to activate
15. Click on Next

With Activation Code

The activation code can be generated through Canara Bank branch. It will be sent to the Registered Mobile Number of the customer, which will be valid for next 24 hours. User has to request for Activation code to the nearest Branch by submitting the request form.

1. Login to Mobile Banking Application.
2. Click on Activate Mobile Banking.
3. Click On Activation through Activation Code.
4. Enter the 6-digit activation code received via SMS from Canara Bank.
5. Click on Okay button.

What can be done through Canara ai1 Mobile Banking?

Canara ai1 Mobile Banking brings a broad range of banking services together in one app. Customers can use it for everyday banking as well as several account, card and payment-related services.

Some of the available facilities include:

• Opening and closing Fixed Deposits and Recurring Deposits.
• Loan against Fixed Deposits.
• Scanning and paying QR codes using Bharat QR.
• Making payments to contacts or mobile numbers.
• Availing Instant OD for eligible Premium Payroll Accounts.
• Applying for pre-approved Credit and Debit cards.
• Viewing credit card statements and requesting statements by email.
• Applying and accessing a virtual debit card.
• Making Cardless cash withdrawals.
• Recharging mobile connections.
• Booking Flights and Train Tickets.
• Applying for locker facilities.
• Making loan repayments.
• Generating credit scores.
• Applying for FASTag.
• Paying bills.

The app also offers 300+ features, giving customers access to a wide range of banking services through their smartphones.

A simpler way to bank on-the-go

Registering for Mobile Banking with Canara Bank involves a few simple stages: downloading the Canara ai1 Mobile Banking app, validating the registered mobile number, creating a passcode, setting an MPIN and activating the account. Once these steps are completed, you can access a range of banking services without needing to visit a branch for many routine requirements.

Download the Canara ai1 Mobile Banking app and explore a range of Mobile Banking services. For assistance, contact Canara Bank at hoditmb@canarabank.com, visit the official Canara Bank website or call 1800 1030.

Frequently Asked Questions

1. What is required to register for Canara Bank Mobile Banking?

To register for Canara Bank Mobile Banking, customers need a compatible smartphone, an internet connection, sufficient balance to send an SMS and enough storage to install the Canara ai1 Mobile Banking app. The mobile number used for registration must also be registered with the bank.

2. Which mobile number should be used for Canara ai1 Mobile Banking registration?

The mobile number registered with the Canara Bank account should be used for registration. If the smartphone has multiple SIM cards, the SIM containing the Registered Mobile Number should be selected during the mobile number validation process.

3. Is an OTP required to register for Canara Bank Mobile Banking?

Yes. After the registered mobile number is successfully validated, an OTP is sent to the Registered Mobile Number. The OTP is automatically read and validated by the Canara ai1 Mobile Banking app.

4. What is the difference between the Passcode and MPIN in Canara ai1 Mobile Banking?

The 5-digit numeric passcode is created for logging into the Canara ai1 Mobile Banking app. The 6-digit numeric MPIN is used to validate Mobile Banking transactions.

5. How can I activate my account on Canara ai1 Mobile Banking?

The account can be activated using a Debit Card, Aadhaar Card, or an activation code obtained through the nearest Canara Bank branch. The required steps may vary depending on the activation method selected.

6. Can I use Canara ai1 Mobile Banking without activating my account?

Now the Bank has implemented Unified Flow for Registration and Activation processes in Mobile Banking Application to streamline the customer onboarding process by combining registration and activation steps into a single, unified flow. Hence, to access mobile banking services User has to complete the full onboarding process.

7. What services are available through Canara ai1 Mobile Banking?

Canara ai1 Mobile Banking offers a wide range of services, including Fixed Deposit and Recurring Deposit services, bill payments, QR payments, loan repayment, card services, mobile recharge, FASTag applications, cardless cash withdrawal and more. The app offers 300+ features.

8. What should I do if I do not have sufficient balance to send the registration SMS?

Mobile number validation requires an SMS to be sent from the selected SIM. Customers should ensure that sufficient balance is available to send the SMS. Carrier charges may apply as per the network operator.

9. How can I get help with Canara ai1 Mobile Banking?

For assistance with Canara ai1 Mobile Banking, customers can contact Canara Bank at hoditmb@canarabank.com, visit the official Canara Bank website or call 1800 1030.