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- customer education
Customer education
- List of De panelled SARFAESI Agents
(.pdf - 502.58 KB)
- List of De panelled SARFAESI Valuers
- List of De panelled SARFAESI Valuers
- Details of Terminated Recovery Agents
- Notice to Customers and General Public
- The Reserve Bank- Integrated Ombudsman Scheme,2026
- Co-Lending by Banks and NBFCs (including HFCs) to Priority Sector
- Indicative Time Norms for Products Services at Branches
- LIBOR transition
- Salient Features of Reserve Bank Integrated Ombudsman Scheme, 2026
- The Reserve Bank Integrated Ombudsman Scheme, 2021 (Hindi)
- Delegation of Powers for Credit Sanctions
- Death Claims – Procedures and Forms
- Guidelines for securing visa of major countries
- Tips for Use of Internet
- Cheque Drop Box Facility
- Withdrawal of Cash from Operative Savings Bank and Current Account at all branches (other than base branch)
- Citizen Charter – Good Banking
- Citizen Charter – Currency Management
- Fair Practice Code for Credit Card Operations
- Technology Products
- Consumer Education Literature of NPA and SMA
- Doorstep Banking Enabled Branches
- Customer Awareness Literature on SMA & NPA
- Press Release from Indian Banks Association (IBA) on Phishing
- CUSTOMER AWARENESS – Do’s and Don’ts ON ELECTRONIC BANKING TRANSACTIONS
- Do not fall prey to fictitious offers of cheap funds from abroad
- Prevention of Frauds - Awareness
- Educative Series on Awareness Against Technology Banking Frauds for Customers
- 32nd list IRP empanelment
- Application for enrolment of domain experts /sector specific advisors
- Engagement of industry specific domain experts/sector specific advisors
- Details of SARFAESI Agents
- Details of Sarfaesi Panel Valuers Empanelled
- Details of the Recovery Agents
- Details of the Resolution Agents
- List of Valuers / Auditors in the Banks panel
- Panel Advocates
- Forensic Auditors-Empanelment Procedure &Application
- General Branch Management Policy 2026 - 27
- Policy on Doorstep Banking Services 2026-27
- Policy on Cheques Collection and Dishonour 2026-27
- Policy on Customer Rights 2026-27
- Death Claim Settlement Policy 2025-26
- Grievance Redressal Policy 2026-27
- Policy on Compensation & Customer Protection for Limiting Liabilty of Customers in Unauthorised Electronic Banking Transactions (UEBT) 2026-27
- Policy on Depositors Education and Awareness Fund (DEA Fund)
- Policy on Sustainable Development and Corporate Social Responsibility (SD & CSR ) 2024-25
- Document Handling Digitization of Records and Retention Policy 2025-26
- KYC/AML/CFT Policy 2026-27
- Deposit Policy 2026 - 27
- Copyright Policy
- Hyperlink Policy
- Terms and Conditions
- Privacy and Cookies Policy
- Website Security Policy
- Contingency Management Policy
- Social Media Policy for Bank’s Customers, General Public and Stakeholders.
- Procedural guidelines on Unclaimed Deposits
- Policy on Collection of US Dollar Denominated Clean Instruments
- Policy on Collection of Cheques Denominated in Foreign Currency other than US Dollar
- Model Policy On Collection Of Dues And Repossession Of Security
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Holiday List
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- APR CALCULATOR
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ESG
- SUSTAINABILITY
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GREEN DEPOSIT POLICY & LENDING FRAMEWORK -
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GREEN DEPOSIT POLICY & LENDING FRAMEWORK - VERSION 4.0 -
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CUSTOMER SERVICES
- COMPLAINTS
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- DOWNLOAD CENTER
- OFFICIAL LANGUAGE
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- UNCLAIMED DEPOSIT
- DO NOT CALL REGISTRY
- CORPORATE SOCIAL RESPONSIBILITIES INITIATIVES
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- BROWSER COMPATIBILITY
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- ENROLL AS A DIRECT SELLING AGENT APPLY ONLINE
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LINKING OF AADHAAR WITH PAN -
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ENABLING/DISABLING OF AADHAAR ENABLED PAYMENT SYSTEM (AePS) -
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- BHARAT AADHAAR SEEDING ENABLER (THROUGH NPCI PORTAL)
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DIVYANGJAN ACCESSIBLE CENTRES
- ONLINE AADHAAR SEEDING /DE-SEEDING (FOR CANARA BANK CUSTOMERS)
- NOMINATION FACILITY
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POSITIVE PAY SYSTEM (PPS)
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YOUR MONEY, YOUR RIGHT
COMPLIANCE
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DESIGNATED OFFICERS FOR LEA MATTERS
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- CANARA HSBC LIFE INSURANCE
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- PRE-FILLED APPLICATIONS FOR RETAIL LOAN PRODUCTS
- DOWNLOAD TDS CERTIFICATE FORM 16 A
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FAQs on NACH -
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INTERNATIONAL SERVICES -
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SITEMAP | TERMS AND CONDITIONS -
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| COPYRIGHT POLICY -
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(.pdf - 99.56 KB)
| WEBSITE SECURITY POLICY -
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(.pdf - 80.58 KB)
| PRIVACY AND COOKIES POLICY | T&C WHATSAPP BANKING -
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(.pdf - 150.97 KB)
| CHATBOT TERMS & CONDITIONS -
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(.pdf - 158.75 KB)
| WIM -
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(.pdf - 138.51 KB)
| WIM DETAILS | CONTENT CONTRIBUTION MODERATION AND APPROVAL (CMAP) POLICY -
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(.pdf - 147.02 KB)
| CONTENT ARCHIVAL POLICY (CAP) -
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(.pdf - 105.5 KB)
| CONTENT REVIEW (CRP) POLICY -
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(.pdf - 94.86 KB)